Q1:What other special products can you produce?
A1:We accept custom Acrylic animation products and soft rubber products, such as Key chain, brand, rocking music, refrigerator sticker, coaster, luggage tag, Velcro etc.
Q2: How about your company payment?
A2:For sample or small order, always use paypal, or alibaba insurance order. For bulk order can use T/T or alibaba insurance order.
Q3:Can I get product samples?
A3: Yes, we can provide similar samples, you only need to pay the freight. Or custom samples need to pay $10-15, sampling time is 3-5 days.
Q4: What picture do you need if I want to custom my design?
A4:300DPI, solid color background, more than 1,000 px (JPG, PNG, AI, PS, CDR formats are ok).
Q5: Can I customize my Logo?
A5:Yes,we mainly make customized products.if you want to put the logo or text on it,you can send us the logo,then we can quote you price based on the design and arrange the artwork for you.
Q6: Can I buy the products displayed in the pictures directly?
A6:Most of our products are customized products.We don’t customized products. We don’t sell them.Very few products can be sold in general style. Please tell us what style you want .
Q7:I worry about quality,What can you do?
A7:Before mass production, you can get a sample for quality checking.Before goods delivery, we can show you pictures and video for
checking.
Q8: What's the minimum quantity?
A8: Our MOQ is 100pcs for EACH design.
Q9: Are you a direct manufacturer?
A9: Yes, we are manufacturer, welcome to our factory to have a field visit.
Q10: I received, but it’s wrong, how could I do?
A10-1: If you provide wrong info and confirmed wrong artwork or production plan, then sorry you will afford
to re-make them.
A10-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely.