Q1. HOWLONG CAN I GET THE FEEDBACK AFTER WE SENT THE ENQUIRY?
A1. We will reply you within 12 hours in working day.
Q2. ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?
A2. We have our own factory and international sales team.We produce
and sell al b ourselves.
Q3. WHAT'S THE PAYMENT TERM?
A3. For mass production goods, we prefer 30% deposit before
production and balance against copy of documents. The most
common way is by TT, and LC, paypal, Westerm Union, Moneygran is
also acceptable.
Q4. HOW TO GUARANTEE THE QUALITY AND AF.TER-SALES SERVICE OF
YOUR GOODS?
A4.1) Strict control during production2) Strict sampling inspection on
products before shipment and intact product packaging are ensured3)
Folliow up and adopt customer's feedbacks in a timely manner after
sales.
Q5.WHAT IS YOUR WARRANTY TERM?
A5. Our company offer 1% free spare parts to FCL order. And we offer
12 months warrantythe date of the shiprment y for our export products
from t
Q6.IS THE SAMPLE AVAILABLE?
A6. Ves, usually we send the samples by TNT, DHL, FEDEX or UPS, it will
tak around 4-7 days for our customers to receive them, and customers
will be charged for all cost Telated to the samples, such as sample cost
and air freight. But we will refund our customer the sample cost after
receiving the order.