Q:Are you a manufacturer or trade company?
A: We are a manufacturer, and specialized in this bag filed for many years, we have experienced workers.
Q: What are your core products?
A: We mainly make pet bags and outdoor bags.
Q: What’s your production capacity?
A: We have around 50 full-time workers and our facility covers 3,000 sq.m or 33,000 sq.ft.
Q: Do you work with small buyers?
A: We are more than glad to work with smaller buyers to help them grow their business.
Q: Do you ship directly to Amazon FBA?
A: We’ve been working closely with our own logistic companies both in China and America to ship directly to FBA, and we welcome
Amazon sellers to contact us since we have plenty of experience doing that.
Q: Do you custom design?
A: We have our own in-house photo studio, graphic and product designing team, and custom designing a logo, packaging or product is
always part of our service.
Q: Do you provide free samples?
A: For old customers, most samples can be free. For a new customer, stock samples can be free, but shipping cost will be required
before we
dispatch it, but we will be more than happy if yu can pay sample charge and we can refund that once you place the order.
Q: Why are your samples much more expensive than its quoted unit cost?
A: Most of our samples are specially made by our sample makers, when material purchasing cost and labor costs are calculated; the
final cost will be much higher than our wholesale prices.
Q: What are your standard payment terms?
A: We accept bank transfer, Letter of Credit in sight, Paypal or Western Union. For most deals, upfront (deposit) payment will be
required before we start production.
Q: What’s your standard lead time?
A: For our existing items, our lead time is always 7 to 10 days. For certain custom made items, our lead time is 15-30 days. Lead
time is calculated from the date when we receive your upfront payment.