Q1. What is your main products?
A: Oil filter , fuel filter,hydraulic filters , fuel water separator filters and our product positioning is mid- to high-endmarket.
Q2. Are you factory?
A: Yes, we are not only just factory, but also have professional service team, includes sales, technical staff, QC, after-sales staff etc.
Q3: How to ensure your product quality? how to deal with your customers encountered product problems?
A: We start test from the raw material filtration capacity, full inspection during production, examined before delivery.
If there are any quality problems, we will refund or replace the goods after we have confirmed or third-party inspection confirmed.
Q4. What is your terms of packing?
A: Generally, we pack our goods in our brand boxes and corrugated cartons.
If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q5. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q6. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.....
Q7. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q8. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q9. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.