1. Are you the manufacture?
Yes, we are. We are specializing in the sawmill machine area near 30 years. We have mature product lines. If you want to come andvisit, we absolutely welcome and we are willing to arrange the travel for you.

2. How to ensure transportation on time?
The customer can place an order in Alibaba, this is a third party and it will provide supervise and protect for buyer. If seller didn’t deliver the product in time, buyer can apply for a refund through the Ali platform to avoid losses.

3. How about payment terms?

The payment terms are optional, customer can choose at your convenience. [T/T, Alibaba Secure Payment, Western Union, Paypal, L/C]

4. How can i find a most suitable saw machine?
We have most professional sales manager to help you choose the machine, and also, our strong engineer group will back up for anytechnology problems.

5. How about after-service?
Our warranty period is 12 months. If there is a problem with your machine during this period, we can provide the parts for free tosolve the problem. And customers who have reached a friendly transaction with us can enjoy lifelong technical support. If you needit, we can help you solve the problem through online communication, video and other means.

6. Is there any benefits for becoming a dealer?
Of course. If you have the strength and willingness to become our distributor, we will not only adjust the price. Secondly, we canprovide you with customized machines according to the sales habits of the buyer's market. More importantly, technically, we willsend professional engineers to give you on-the-spot guidance, so that you become the most understanding of the machine.