Q: How to select expected items in the various & complex market?
A: How to Select = High Quality + Strict Quality Control + Aging Time + Prompt Shipping Time + Professional & Quick Reply + Risk Free
Shiningworth = Assured Quality + 5 Steps Strict QC + 48 Hours Aging Time + Ship in 24 Hours + Superior 99.8% Customer Satisfaction+2 year Warranty + Easy Returns Policy
Q: What's the delivery time?
A: Normally under 100pcs we shipped in 1-3 business day after the payment ok! 200-1000pcs we will send the goods within 3-7 business days after the full payment has been confirmed.
Q: Does Shiningworth is factory?
A: Shiningworth is a professional android smart tv box high-tech enterprise ,we are in this filed more than 13 years and we have a huge professional team specially for OEM and ODM in this field,MOQ 500PCS OEM/ODM no need add any extra fees.
Q: Does the device Support KD player?
A: Yes,all our boxes have the lastest KD player 16.1/17.1/17.3/17.4/18.1 or above etc,and we can also help customers to their own apps or add ons.
Q: Why does the box stay on the splash screen and cannot get into the system?
A: This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.
Q: What are the functions of USB ports? Can i connect a USB network card?
A: USB ports are standard cable connection interfaces designed to connect external storage devices to your computer, you can use the USB port to upgrade the system firmware. Before connecting the USB network card please ensure the box supports your USB network card drive.
Q: I want to know if the box supports Airplay, DLNA or Miracast?
A: The product details page will show you if it supports Airplay, DLNA or Miracast. If you can not find the details please contact our customer service.