Q1. Can I have a sample order for selected products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks.
Q3. Do you have any MOQ limit?
A: Low MOQ, as per your demands for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order?
A: Firstly,let us know your requirements or specific animal diseases, details.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production.
Q6. Is it OK to print my logo on the package?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.