Q: Sample order is accepted? A: Yes, we can offer 1 pcs of Sample or small quantity requirements from Customer. the buyers take care of sample cost and shipping cost.
Q: Are these pearls are natural? A: We gurantee that all of our pearls are natural. you can test it at any place.
Q: Can you make pearl jewelry according to my design? A: Yes,we offer OEM service. Please offer us your pictures or samples, we can help and make jewelry according your requirements.
Q: what's your return policy?
A: before shipping we will send photos and video details to confirm. if buyers need to return the products, the products should be new and still we can sell. within seven days after receiving the products you can request return, buyes pay the returning shipping cost and related tax and fee. we refund the payment after deducting our part bank charge and shipping . customsize orders we don't accept return.