No service, Online support, Spare parts, Field maintenance and repair service
Local Service Location:
None
After-sales Service Provided:
Field installation, commissioning and training, Field maintenance and repair service, Video technical support, Online support, Free spare parts
Certification:
CE EPA
Supply Ability
Supply Ability:
999 Set/Sets per Month
Packaging & Delivery
Engine
Unit
Specificatin
Weight
kg
885
Bucket capacity
m³
0.025
Working device mode
Backhol
Power
kw
8.6
Dimendions
Unit
Specificatin
Tyre gauge
mm
770
Track length
mm
1090
Platform ground clearance
mm
380
Rear-end swing radius
mm
733
Width of chassis
mm
946
Width of track
mm
180
Hight of track
mm
320
Over length
mm
2550
Machine height
mm
1330
Operating range
Unit
Specificatin
Max. digging radius
mm
2400
Max. digging depth
mm
1650
Max. digging height
mm
2490
Max. dumping height
mm
1750
Max. vertical depth
mm
1400
Min. gyration radius
mm
1190
Max. lifting height of dozer blade
mm
325
Max. lifting depth of dozer blade
mm
175
1Q:What about your products quality?
1A: Win with reliability! We have 20 years of production experience and 10 years of export experience, quality is more better than some factories.
2Q:How to guarantee customers get the goods smoothy after they pay?
2A:Don''t worry, dear.we joined the trade assurance.you can place the order by trade assurance.the deposit will given to Alibaba.If we don''t delivery products on time, the deposit will return to you.
3Q:What''s the delivery time?
3A:Generally,for the standard orders,the delivery time is within 15 working days after receiving your advance payment.
4Q:Which payment terms can we accept?
4A:Normally we can work on T/T term or L/C term, sometime DP term. On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment, or against. the copy of original B/L for old client. On L/C term, a 100% irrevocable L/C without "soft clauses" can be accepted. Please seek the advice from the individual sales manager whom you work with.
5Q: Which INCORTERMS 2010 terms can we work?
5A: CHINAMACH is a professional and sophisticated international player, can handle all INCORTERMS 2010 terms, and we normally work on FOB, CFR, CIF, CIP, DAP.
6Q: How long will our price be valid?
6A: We are a friendly supplier, never greedy on windfall profit. Basically, our price remains stable through the year. We only adjust our price based on two situations: The rate of USD: RMB varies significantly according to the international currency exchange rates. Manufacturers adjusted the machine price, because of the increasing labor cost, and raw material cost.
7Q: What logistics ways we can work for shipment?
7A: We can ship construction machinery by various transportation tools. For 90% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania and Europe, either by container or RoRo/Bulk shipment. For neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Uzbekistan etc, we can ship generator set and engines by road or railway. For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or Fedex.
After-sales services
1. Spare parts: CHINAMACH is dedicated to provide our clients with spare parts with highest quality, exact fitness and appropriate function. With our global distributor network, you are guaranteed with fast deliveries and services. Please submit your spare request to us, and list products name, model, equipment serial number, description of required parts.We guarantee that your request will be handled quickly and appropriately.
2. Training: CHINAMACH offer perfect facilities and comfortable environment and can provide training services to different users. The training sessions include product training , operating training , maintenance know-how, technical know-how training , standards, laws and regulations training and other trainings, all of which are tailored to fulfill your individual needs. Training programs can be conducted in our factory field, or at the client''s site.
3. Technical Advice: CHINAMACH can also help clients coordinate with trained service personnel to provide you detailed and extensive knowledge about your specific machine. With our technical advices, your machine service life can be significantly prolonged and sustained with high capatity.
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Step 3
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