2. What file formats do you accept for production?
Gerber file:CAM350 RS274X
PCB file: Protel 99SE, P-CAD 2001 PCB
BOM: Excel(PDF, WORD, TXT)
3. Are my files safe?
Your files are held in complete safety and security. We protect the intellectual property for our customers are never shared with any third parties.
4. MOQ?
There is no MOQ in POE. We are able to handle small as well as large volume production with flexibility.
5. Shipping cost?
The shipping cost is determined by the destination, weight, packing size of the goods. Please let us know if you need us to quote you the freight.
6. On turn-key PCBA project, what does TDT do about part crossing or substitutions?
First of all, we check your Bill of Materials (BOM), and send you BOM with the brand we choose for each component and also we will mark the components in different color to tell you which components we choose the substitutions. We will give you advice on how to reduce BOM costs by parts crossing or substitutions, but all part changes are your own final decision.
7.How do you order components for Turn-Key orders?
We usually order 3‰ or 5 spare parts (depending on size and cost) to accomplish your order without missing parts or shortages due to Production Loss. If we encounter any Issues With BOM Components, such as a large minimum order for a certain part, we will communicate with you to find the best solution.
8.What is the lead time on a turn-key order?
The overall project Lead Time is the sum Parts Procurement lead time and PCB Assembly lead time. However, we try to shorten the time line by streamlining our PCB Assembly Process. For instance, once we receive your Gerber Files for PCB Fabrication and BOM for PCB Assembly, we will start to prepare the stencil for your board and complete the fabrication concurrently with the parts procurement process.
9.What happens to the leftover components on Turn-Key orders?
We can keep your leftover parts in our inventory for your next order if you think these parts will be used again; otherwise, we can ship spare parts with your completed order so you have access to them for troubleshooting and repairs.
10.What do I need to send for a turn-key order?
Bill of Materials, complete information in excel format. This document should include manufacturer names, part numbers, Reference Designators, component descriptions, and quantities, Gerber Files, Centroid Data.