Promise:
The company will meet the needs of users for the purpose of long-term users with pure spare parts, technical advice, to guide the installation, free debugging, unit transformation and personnel training. After receiving the quality of customer feedback, within 24 hours to make a reply or sent after-sales service personnel, as soon as possible to reach the scene, so that users are not satisfied with the service does not stop.
Service system:
First, pre-sale service
Professional engineers to provide users with pre-sale technical advice and planning supporting guidance, such as unit selection, matching, room design, to answer the user in the course of the problems encountered and provide relevant technical guidance.
Second, the sale of services
I received the user immediately after receiving the notice to send a professional technical staff to the installation site to know the installation and commissioning of the unit, and with the user to do the acceptance work.
Third, after-sales service
1, free guidance installation, commissioning;
2, free of charge for the user's operation and maintenance personnel for technical training and consulting;
3, to guide maintenance, maintenance;
4, the end user to establish customer files, tracking services, regular inspection, life-long maintenance;
5, the company perennial to provide pure spare parts, and maintenance engineers at any time to provide you with technical assistance.
Note:
A, the warranty period: one year or cumulative operation of 1000 hours (whichever comes first), as a result of
factory assembly negligence, or improper selection of design and raw materials and other reasons due to damage
to parts or other units of the fault, The supplier is responsible for the warranty.
B, diesel generators wearing parts, daily use of accessories, due to man-made errors, inadvertent damage caused
by maintenance, are not covered in this warranty. All parts of the warranty period are provided at cost, provided by the service personnel to the customer site or in the factory factory to repair the unit, to normal use.
Q1: How is your Package & Payment & Delivery Date & Warranty?
A.1) Package:Wooden Package or Pallet Package
A.2) Payment: by 30% T/T as deposit, 70% balance should be paid 10 days before shipment. Or 100% L/C at sight.
A.3) Delivery: 7-15 days after we get the down payment.
A.4) Warranty: All Jianghao Power goods are warranted in accordance with our warranty terms for a period of 12 months from date of despatch or 1000 running hours from date of commissioning whichever date occurs the sooner.
Q2: Any advantages about your company?
Answers: Ding Sheng Fa (Xiamen) Electrical Co., Ltd.
---- Hi high quality Generators Positioning;
---- 7-15 days Lead-time;
---- Got the ISO9001 and CE certificate;
---- High quality with the best price can help you get more benefit and beat your competitors;
---- Yuchai, Commins, Honda,Volvo,CAT,Perkins,Changchai,Mitsubishi etc. famous engine brands optional;
---- Open, Soundproof canopy, Container, Trailer etc. types for your choose;
---- Power range from 3KVA-300KVA (3KW-3000KW).
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