Q1: Are you a factory or trading company?
A: We’re a manufacturer
Q2. Can I have a sample order before final purchase? Is it free or extra?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.the sample cost depends on your detailed item.Express fee is paid by you.
Q3. What about the lead time?
A:Generally it will take 15 to 30 days after reveiving your deposit,the specific delivery time depends on the items and your order quantity.
Q4. Do you have any MOQ limit ?
A: Low MOQ, 1000pc is OK.
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q6. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q7. Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to customize logo?
A: We will follow these steps to help customize your logo:
1.Provide us an AI or CDR form of the logo,
2.Choose a technique (Laser carving, Silk printing, OEM or the others),
3.Design sketches of your logo in the products,
4.Confirm the details,
5.Confirm the sample and produce it in bulk.