Q1.MOQ and delivery time ?
A: Low MOQ, 1pc for sample checking is available.Mixed samples are acceptable. Sample needs 20 days, mass production time needs 1month for order quantity more than
Q2. What about the lead time?
A: Firstly,let us know your requirements or application.
Secondly,We quote according to your requirements or our suggestions.
Thirdly,customer confirms the samples and places deposit for formal order.
Fourthly,We arrange the production.
Q3. What is your terms of payment?
Usually,we accept T/T,irrevocable L/C at sight.For regular orders, Terms of payment 35% deposit,full payment before delivery the goods.
Q4. How about the shipping method ?
A: We usually ship by DHL, UPS, FedEx or TNT. Airline and sea shipping also optional.
Q5. Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q6. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.