What is the laser tube working life?
The working life of different types of laser tubes is 10000~15000 hours. There are many factors that affect the service life,
including: the working environment and duration of the equipment, the power setting, the technical ability and experience of the operator, and so on. Therefore, the service life experienced by customers can be as short as one year and as long as several years.
If the laser tube is damaged during transportation, who will bear the loss?
First of all, after testing, unless deliberately sabotaged, HM Laser's professional packaging can guarantee that even if it is
violently loaded and unloaded, it will not be damaged. It can be said to be the best laser tube packaging box in the universe. Secondly, we recommend that customers try to choose DHL as the carrier. DHL not only has good service and high freight discounts, but also the insurance company it cooperates with has a high loss rate.
How to calculate the courier fee?
Measure the weigh and the size, and then calculate the volume weight: length * width * height (cm) / 5000. The actual weight and volume weight, which is the larger one, it will be charged.
How to get a warranty if there is a problem with the laser tube?
If there is a power problem with the laser tube, please take a video. The video needs to show: laser tube working current, working status, factory label. The shooting can start from the ammeter, move from the high-voltage end of the laser tube to the low-voltage end, and clearly display the factory label.
If the laser tube has a spot problem, please test the spot quality at the laser tube's light exit. The light spots tested at the
second reflector, third reflector, and focusing lens are affected by the lens and will not be admitted.
If the laser tube has no laser out, is it a quality problem?
The principle of the laser tube is that high-voltage direct current excites gas to produce laser light. Without electricity, there
is no light, low current means weak light, and high current means strong light.
The laser tube installed on the laser engraving machine, laser cutting machine, and laser marking machine does not emit light. The possible reasons are:
1 If the laser device control card does not send the signal to the laser tube power supply, the laser tube power supply will not supply power to the laser tube, and there will be no laser generation.
2 The laser tube power supply is damaged, and the laser tube cannot be powered.
3 The laser tube is damaged.
How to maintain the laser tube window mirror?
First of all, you should install a high-performance smoke exhauster and connect the smoke exhaust pipe to reduce possible pollution to the laser tube and ensure the normal operation of laser cutting.
Secondly, before the machine is turned on and after the machine is turned off every day, use a blower to clean the laser tube window mirror. You can also use a non-woven cotton swab soaked in ethanol and wipe gently every week.
What is the ideal working environment of the laser tube?
First of all, the power supply voltage must be stable without high-power or strong radiation interference. If the voltage
fluctuates too much, a regulated power supply should be configured. The laser engraving and cutting machine must be grounded; Work in a vibrating and humid environment (damp is prone to high-pressure ignition);
How to choose a laser tube chiller?
75W 90W CO2 laser glass tube, please use special domain CW-3000 laser chiller;
100W CO2 laser glass tube, please use special domain CW-5000 laser chiller;
130W 150W CO2 laser glass tube, please use special domain CW-5200 laser chiller;
Can tap water be used for the coolant of the chiller?
Not recommend. Long-term use of tap water will gradually reduce the cooling effect, reduce the service life of the laser tube, or damage the laser tube. It is recommended to use purified water, deionized water, and ensure that it is clean and free of debris and replaced regularly. High-quality antifreeze can be used in winter.
Is the chiller temperature as low as possible?
Not really. The temperature of the chiller should be set within 10 degrees below room temperature. Too low will cause condensation on the water pipe, which may cause high-voltage discharge.