1. Do you accept the OEM or Custom Design order? Yes, we do.Both are warmly welcomed.
2. Can you supply sample for us to attend show in our country?
Yes, we can supply sample to customers. Normally we will charge sample fee.
3. Do your products meet the environmental protection standards of EU and other countries?
Our products are formaldehyde free, odorless and pest free,no harm to human body,meeting the European Union standards. Meet the import standards of the United States.The products meet the flammability requirements of CALIFORNIA BUREAU of household goods & services TECHNICAL BULLETIN 117-2013.
4. Do you have products in stock?
Yes, we have some in stock for daily retail. Please contact with us via email or call if you need more details.
5. Can you give warranty of your products?
Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our quality or service. For the overseas orders, we guarantee most accessories.Provided emails with details including pictures, we will send replacements at our cost to repair the furniture.
6. Can I negotiate the prices?
Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products.
7. How much will the shipping charges be?
This will depend on the size of your shipment and the method of shipping.When inquired about shipping charges, we hope that you let us know the detailed information such as the codes and quantity,your favorable method of shipping,(by air or by sea,)and your designated port airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.