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1. About package, every full doll we provide carton. we will parcel it with a blanket to sure it can get safety.
2. About shipping, we support most of the shipping style. include DHL, CHINA POST, FEDEX and so on. Free shipping kind is by FedEx IE, If you need more quickly kind, contact with me to change the shipping way

3. Discreet Packaging, nobody knows what it is inside. 

How to clean and maintain the Sex Doll?
Proper care of your dolls is an extremely important part of sex doll ownership. By keeping your girl clean and undamaged you’ll keep yourself and your doll healthy, and you’ll extend her lifespan by years! Below is our guide to keeping your silicone dolls in top condition.
1. You should clean your doll frequently, especially after any usage or contact with bodily fluid. This can be done easily in the shower with warm water and a light soap. Note: I recommend keeping your doll’s head out of the shower and cleaning separately.
This can be done with a damp washcloth and a mild shampoo (see step #5).
2. After washing, dry your doll thoroughly with a clean towel to remove excess moisture. Do not use a blow dryer as this can sometimes damage the skin, if the heat becomes too concentrated.
3. Optional, but recommended, after cleaning sex doll you can apply talcum powder to your doll’s skin after you have dried her. This will help remove any remaining moisture, and keep her skin nice and soft.
4. Make up can be removed with a damp washcloth with warm water. You can use a paper towel or dry cloth to pat her face dry.
5. The wig should be washed separately with a mild shampoo, and let it air dry, if you use a blow dryer you risk damaging the hair.

OEM or ODM:
Simaiyi team have the great ability to design, develop and produce for real love sex doll.
Regardless of mold design, raw material formulation, skeleton design and doll production are top-notch. If you are looking for OEM or ODM partners, Simaiyi is absolutely the best choice for you.
Skeleton: we have the best metal processing manufacturers, the best processing and technical personnel, and we produce metal skeleton in high mobility and high stability for sex doll, our standard its skeleton.
Production technology: we have the most stable production and after processing, dolls with our own brand SHINY/GOFLYING have been sold all over the world for more years, and generally get high praise from the terminal customers, which is our best proof.

Quality Guarantee
The quality is essential for Simaiyi sex dolls and we only provide high quality dolls with a 100% quality check before delivery.
What you see on our website is exactly what you will get. If you receive the wrong item, or your item is defective when it arrives please contact us immediately for a resolution of the issue.

Return Policy
Your doll is produced according to the order and custom made just for you, once production of your doll has begun your order may not be canceled for any reason.

We do not provide return service due to adult products is to belong to more private things,when receive the package, be sure to open the cartoon and check if the products are damaged or having other quality or are wrong styles before signing it. and if they are damaged or wrong styles after your checking. Pls. refuse the package and directly return it to the express company. thanks for your cooperation.

If you have received a defective item or an incorrect due to our factory error.when it arrives please contact us immediately for a resolution of the issue. we accept your reflection for problem only within same day after the package receipt date, so please inspect your doll as soon as she arrives.

Customer satisfaction is very important to us. If you have any question or problem with your order, please contact us and we will do our best to fix the issue immediately.

Is the doll head removable?
Yes, all the doll heads are removable.

Make the doll breast bigger or smaller?
The doll mold is fixed and the size of the doll's breast cannot be changed. Fortunately, we have a lot of body types to choose from.

Can I order the custom face?
Yes, as long as you provide a reference picture, but you need to make sure you own the copyright of the portrait or image.

If I order a doll pubic hair, is it removable?
Although the pubic hair can rub off with time, it is not removable as it is glued to the silicone skin of the doll. If you remove the pubic hair patch, there will always be “scarring” on the silicone.