All the items will be dispatched within 3 business days by Airmail after the payment is clear.
Most times you will receive your order within 10-30 business days after we transfer your package to the delivery company. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.
We appreciate your patience if you haven't received items in 30 days (customers in Russia and Brazil may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via alibaba message instead of leaving negative/neutral feedback or opening a dispute. We will make every effort to fix any problem (resend or refund any missing item).
Customs duty is obligation and liability of citizens in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs.
Terms of sales
Our listing price includes the value of goods, packaging cost, and export taxes, not including international import duties.
Import duties, taxes, and charges are not included in the item price or shipping fee.
The import duties are buyers' responsibility. Please check with your country's customs office determine what these additional costs will be prior to your purchase.
All disputes arising from the import duties will be submitted to Aliexpress for solution.
Feedback
Any questions, please contact us via aliexpress message or email us. We will reply your message within 48 hours. If you do not receive our reply within 48 hours, please post a message again because sometimes our message system may block some emails.
If you are satisfied with our service, please kindly leave us a positive feedback and give us the Detailed Seller Rating with all "5 stars" in very area.
Our aim is to provide Top Level Customer Service, your recognition will encourage us greatly and serve you better. We strive to keep all our customers satisfied.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Thanks!
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier