Q1: Are you trading company or manufacturer ? A1: We are manufacturer.
Q2:How much is the freight ?
A2: We will decide according to your mode of shipping and quantity, it needs you to provide us specific mode of transportation(by sea or air),which port or airport to arrive at.
Q3: Do you accept retail order? What is the MOQ required?
A3: Yes, we accept retail order. MOQ is negotiable, free to contact us for discussion.
Q4: Do you make customized design?
A4: Yes. OEM&ODM is available, you can show us the design plan, and it is better to ship us your original sample.
Q5:Can you provide samples?
A5: Yes. We can ship your sample via DHL, UPS, Fedex, TNT, EMS etc. Please feel free to contact us for details
Q6: Is it OK to print my logo?
A6: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: What’s your strength?
A7: Our strength is in quality control and flexible lead-time. Time and quality saving is more precious than money saving.
Q8: How can I know the completion of my order?
A8: Each order would be followed by special staff who would give you working report by week so that you can know how is going with your production.
Q9: How does your factory do regarding quality control?
A9: Quality is priority. Our workers always attach great importance to quality control from the very beginning to the very end,to make sure customer buy high quality products, Each products will be inspected before packing by our QC staffs.
Q10: Do you accept third party factory audit and products inspection?
A10: Yes, we do accept third party quality management or social audit and thirty party pre-shipment products inspection. Please feel free to contact us with our customer services.
Q11: How is your After-Sales service?
A11: Any defective products, please email us the pictures of defective products, If the problem on our side occur, products can be returned, we will send you a replacement without extra fee.
Q12: Why choose us?
A12: 1. Price: Factory direct price, First-hand, reasonable!
2. Quality: Acceptance of each process by a professional quality inspection team!
3. Delivery date: Stable delivery, punctual delivery promise!
4. Factory strength: Strong R&D team, have enough ability to provide OEM service!