1. Q:Are you a factory or trading company? A: We are a company which is a combination of production and trade,include industry and
trade integration business.
2. Q:How can I get some samples?
A: We are honored to offer you samples.
1) If we have the sample in stock,we will provide you. Sample is free. You only have to bear the shipping cost.
2) if we do not have it in stock, we will make it for you, then you should pay the sample fee and freight. Sample cost would be refunded as soon as you place the official order. Anyway the sample fee will pay back to you in the later orders.
3. Q: What is the delivery time?
A: 2-7 days for sample and 10-30 days for mass production.
4. Q: Can I appoint the color or have my own logo in the product?
A: OEM & ODM are welcomed if the QTY is more than 50-100PCS.
5. Q: How to inspect the product during production?
A: We have QC department to follow raw material and finished inspection. Special inspection instrument in the lab to do necessary test. 3rd party inspection report to be done.
6. Q: What is your warranty?
A: We offer you 1.5 months warranty once you received goods.
7. Q: What is the payment terms?
A: You can pay through Alibaba trade assurance, TT, L/C, Western union etc.