Q1: How is your team service? A1: All salespeople have 5 years of export experience to ensure that they handle professionalissues.
Q2: How long will the production take?
A2: It depends. A lot of it will take more time. Once we receive the deposit, we will start the design. After the design is confirmed, we will arrange production. It usually takes about 2-3 weeks to make.(except emergency orders)
Q3: How long does it take to deliver?
A3: It takes 20-35 days by sea, depending on the destination.Depending on the destination, it will take about 2-7 days by air or express.
Q4: Can I print our logo/barcode/unique QR code/serial number on it?
A4: Yes, yes. On the product or the package, depending on the item. We have a professional team of
designers who can design in accordance with the requirements. Of course, we always confirm the design before production. So you are sure to get the practical use you want.
Q5: Can I order some samples for testing? Or will you charge a sample fee?
A5: Samples are available, we will charge sample fee and refund from bulk products.
Q6: What's your minimum order quantity?
A6: Our moQ foreach product is 6-2000 sets, depending on different items. Please consult our sales staff for details.
Q7: Can you customizeproducts with special shapes?
A7: Yes, we do OEM and customization, but for specially designed products, we have higher moQ, you can contact our sales staff!
Q8: How do you ensure that we receive high quality products?
A8: Our quality control team will check each lot before shipment to make sure that each item is in good condition.
Q9: How is your after-sale service?
A9:We respect yourfeedback upon receipt of the goods. We will deal with your problem within 48 hours.