Latest Design Modern Style soft sofa Living Room Furniture 4 seater Couch white Sofa

FAQ

Specialized in customization, intelligent furniture research and development, production. 

Q1. What kind of payment terms are accepted?

A: Following payments are accepted

    A: T/T ( Telegraphic Transfer )

    B: Western Union

    C: L/C ( Letter of credit )

    D: Money Gram

    E: DP or DA

Q2. When can the goods be delivered after order is placed?

A: It can be from 30 days to 60 days, exact delivery time will be specified in

    proforma invoice once order is finalized.

Q3 . How long it takes before customers can receive the goods?

A: Besides production time mentioned above, usually it takes maximum 30-35

    days for shipment to any destination port all over the world.

Q4. Are items shown on website ready to deliver after order is placed?

A: Most of the items are needed to be made once order is confirmed. Stock

    items may be available due to different seasons, please contact our staff for

    detail information.  

Q5. How is your Quality Control?

A: Before the order to be confirmed, we would check the material and color of

    leather/ fabric by sample which should be strictly the same as mass

    production.

    We will be tracing the different phase of production from the beginning.

    Every product quality checked before packing.

    Before delivery clients could send one QC or point the third party to check

    the quality.

    We will try our best to help clients when problem occurred.   

Q6. How is your After Sales Service?

A: After-sales service 7x24. Replying within 4 hours in working day and 8 hours

    in holiday.

    Any small problem happening in our furniture will be solved at the most

    prompt time.

    We always offer relative technical support. Quick response, all your inquire

    will be replied within 24 hours.

Q7. How can I get quotation and make order?

A: Just simply inform our staff item numbers ( or link ) of the items you are

    interested in and we will prepare detail quotation for you. Proforma invoice

    will be issued once order is confirmed and production will be started once

    advance payment is finalized.