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FAQ
1. What is your Before-sales Service ? 1>.Offer bearing related consultation about technology and application; 2>.Help customers about bearing choice, clearance configuration, products'' life and reliability analysis; 3>.Offer highly cost-effective and complete solution program according to site conditions; 4>.Offer localized program on introduced equipment to save running cost 5>.Design and develop non-standard bearing to support customers'' technology innovation
2. What is your After-sales Service ? 1>.Offer training about bearing installation and maintenance; 2>.Offer guidance about bearing installation, adjustment and testing at site; 3>.Help customers with trouble diagnosis and failure analysis; 4>.Visit customers regularly and feedback their rational suggestions and requirements to company. 3.How about your company strength?
1>.FREE SAMPLES:
contact us by email or trade manager, we will send the free samples according to your request. 2>. World Class Bearing: We provide our customers with all type of indigenous roller bearings with world class quality. 3>.OEM or Non Stand Bearings: Any requirement for Non standard roller bearings is Easily Fulfilled by us due to its vast knowledge and links in the industry. 4>.Genuine products With Excellent Quality 5>.After Sales Service and technical Assistance Company provides after sales service and technical assistance as per the customers requirement and needs. 6>.Quick Delivery 7>.Cost Saving: We provide long-life, shock-resistant and high reliability roller bearings with excellent quality and better performance. Resulting in increased cost saving. Q: I am buying from another supplier, but I need a better service. Will you match my price? A: We always think that we provide the best service and competitive price. We are happy to give you a personalized competitive quote, just send us an email. Q: What will we do if you are not satisfied with the product? A: If have any abnormal, Please contact us at first time, we will immediately processing
Q: I could not find a design to fit my application in your catalog Can you help me design a bearing? A: Yes, technical expertise is available to assist you with engineering design for custom products Available options include, but are not limited to, custom rings, retainers, balls,shields, lubricants, and packaging. We look forward to working with you to satisfy your rotary motion requirements Q: Is optional lubrication provided? A: We can offer a wide range of oils and greases for a variety of applications. Please contact our engineer for technical assistance with any special requirements