Q: Will this BMS work for my battery packs?
A: To match with your battery pack well, you should confirm 2 points about your battery power.
1, What’s your battery pack material? Lithium/LiFePO4 or LTO battery?
2, How many series about your battery pack?
If you know nothing about this, welcome to contact us and we will help you to grasp those info.
Q: Common and Separate Port, which one should i choose?
A: BMS with common port means the charging & discharging current are the same.
E.g 13S 48V 10A lithium ion BMS, it can support 10A continuous discharging and s 10A charging.
But separate ports BMS,it may only support 2A / 4A or some others <10A charging.It depends on the MOSFET numbers.
Q:Will be anyone help me to install/replace the BMS?
A:Yes and remote video face-to-face will help you to get your battery BMS installed/replaced if you do not know how to process.
Q:What is lead time for my order? Samples and big qty.
A:Normally, BMS samples need only about 3-5 working days and for bulky order is about 20-30 days.Just reference lead time,precise time need to confirm with our sales engineers.
Q:What should i do if the BMS arrive at me is defective? Can i get my money back? And how about the warranty?
A:If the BMS you received does not work,pls take some pics and contact us timely with the issue descriptions.We will check and make it work or not. ONLY not wreck or destroy by or as if by vandalism, free replacements with free shipping are provided.Or we can refund you.Our products warranty is 1 year.
Q:I just want to buy one ,will be available? And how to pay?
A:Well, we support 1pcs sample for consumers and you can pay via TT, Paypal, Alibaba(Support Credit Card).
Q:I want to cooperate with your company for OEM/ODM my brand, how to process?
A:Email us, and we will establish a What’sapp group,our engineers will be there. To get your idea well,we can make a prototype by hand and send it for your confirmation.All the cost about materials/mould will be paid by your side.After samples acknowledged by you,then we can start our massive producing.