Family Tents big size Outdoor hexagon fiberglass manual outdoor camping tent

Q1:What's the MOQ? Can I order less than MOQ?

A:Usually the MOQ is 300pcs (support logo customization) .If  you want a smaller quantity than the MOQ, the prices have to be raised due to the printing cost.

Q2:How to get your samples?

A:Yes, we will send you sample for quality testing.But you need to afford the sample and freight cost, and the charge will be returned back when  you place order .

Q3: What is the lead time if I place an order?

A:Usually it needs 1-7days to prepare the sample.Completing the bulk production needs 15-30 days .The exact productiontime depends on your order .

Q4:What's the payment term?

A:Usually we ask for 30% deposit in advance,  and 70% balance before shipment.

Q5: About the shipping ,Can we use our own shipping agent?

A:Sure, you can. We cooperated with many forwarders,if you need,we can recommend some forwarders to you ,and you can compare the prices and service.

Q6: How to guarantee the quality?

A:Our production is always to follow ISO9001:2008 strictly.And our products are designed and inspected according to GB18401-2010 standard.We have responsibility to ensure each delivery is on our strictest inspection.

Q7:  How about the shipping?

A:For small orders,we will send he goods by international express like FedEx,DHL,UPS etc,usually it takes 3-7 workdays to arrive.It's a little expensive.If the order quantity is large,we will ship by sea and arrival time depends on different regions. If urgent,you could select transport by air,but freight charge will be high.

If you have any questions and requirement, please don't hesitate to contact us.