Guarantee:
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
Company Profile:
Our company specializes in Cables products design customize and assembly manufacturing service for DC power cables , Audio & Video cables , RCA cables , USB cables , Car charger cables , TENS cables , VGA cables ,harness cable assembly and others Assembly cables ect.
Our value message : Quality is our culture ,10 years working experience in cables
Our goal is to provide customers with the best service possible and to produce excellent quality.
FAQ
1.Q:How could i get samples?
A:If you need to order sample for checking-up, we would like to ask you to pay for the samples and courier freight. We send the samples to you only after receipt of your payment. if you have an courier account, you can send your courier to collect samples from our company or send us the samples charge together with the courier cost.
2.Q:How much the Courier freight will be for the samples?
A:Courier freight depends on the quantity, weight and carton size and your area.
3.Q:How can i get your price list?
A:Please leave your contact way Such as Email/MSN/Skype/Tradmanager to us. we will contact to you and pass our quotation sheet to you.
4.Q:Can we have our logo or company name to be printed on your products or the package?
A:Yes,you can.Logo or imprints can be printed on our products by silk screen printing.
The minimum quantitiy for silk screen printing is 2000pcs per logo.You can send us the artwork by email in JPEG or TIFF format.If you want your logo and company name to be printed on the package for the products(custom design package). Such as gift box and paper card,the MOQ is 2000pcs per model. You can send us the artwork by email in JPG/TIF/AI/EPS/TIFF or coreIDraw formats.
5.Q:Can you arrange the transportation for us?
A:Yes,We can arrange transportation by sea or by air.
6.Q:What's your usual payment term for orders?
A:We accept terms of T/T /Westunion/Paypal/LC.
7.Q:what's the warranty of your products?
A:one year.
8.Q:How can we become your sole distributor?
A:If you can sell our products USD5,000 to USD20,000 per month,you could be one of our distributors in your city or area.If you can sell our products worth more than USD50,000 per month.You could be our sole distributor in the country.