Q1:Can I have a sample order for LED Wall Washer Lights?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2:What about the lead time?
A:Sample needs 2-7 days, mass production time needs 3- 4 weeks
Q3:Do you have any MOQ limit for led Wall Washer Lights?
A: Low MOQ, 1pc for sample checking is available
Q4:How do you ship the goods, and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It typically takes 3-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for LED Residential Wall Washer ?
A: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
Q6. Is it OK to print my logo on Building Wall Washer Lights product?
A: Yes, we could print the logo on some garden light. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the Waterproof LED building Wall Washer Lights?
A: Yes, we offer 1-5 year warranty, The warranty period is different, and the price is different.
Q8:How to deal with faulty
Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.1%
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you
Or we can discuss the solution including re-call according to real situation.