1. Are you a manufacturer?

A: Yes, we are an experienced manufacturer with our own molds and production lines since 2018 we handle from desgn, sampling, production to shipping.

2. Where is your factory  located?

A: Our factory is located in the world’s largest commodity city-Yiwu Zhejiang China.

3.Could you provide some samples?

A: We will be happy to send you samples, but you need pay for the shipping.

4. How to place an order?

A: Please choose an item in our Alibaba, or send us the pictures/designs you would like, we will get you quotation based on the qty and spec. you request, if all is acceptable, we will start to prepare the order as soon as you make the payment.

5. Can I have our own designs?

A: Yes, OEM is welcome, and please kindly advise the conception of the items you would like, or better a picture/ drawings/artwork for our reference, we will make the prototypes based on your requirements.

6. Will you deliver the right goods as ordered?

A: Yes, sure will, The core our company culture is honesty and credit. Highper has been alibaba’s Gold supplier.

7. Which payment we accept for the orders?

A: T/T, Paypal, Western Union, and L/C are available.

8. How about after-sale service?

A: We will reply within 12 hours when we receive your message.

If you have any other questions, please write email to us or call us , we will reply you ASAP.