1: Where is your company?
Our headquarter is in Rizhao, Shandong province, and our factory is in Rizhao Development Zone, Shandong Province. We also have many cooperative factories in China. The company was founded in 1992, is a professional stone manufacturer, through BSCI·ISO·TUV·SGS·BV·BUV certification.
2. Why do you choose Bianco Carrara marble from Rizhao Yongfeng Stone Co., LTD?
①Large collection: marble material. Granite. Quartz. Artificial. Artificial stone. Sintered stone.
For dressers, kitchen countertops, table tops, cooktops, wall and floor tiles, mosaics, window sills, stairs and steps, shirts and trim, cladding, cut sizes.
②Friendly customer service
③mail order
④drop shipping
⑤One-stop service
⑥Production visualization services
3: Where is the loading port?
Usually Qingdao port, or the designated place of delivery
4: How about your packing?
①Individual carton packaging or custom packaging
②We usually pack the stones in fumigated wooden cases with foam and plastic film inside.
③Cartons and trays
5: What about the shipping mark?
We can provide neutral shipping marks as well as customer marks/OEM marks.
6: What is your sample policy and delivery time?
Small samples are free. Even the delivery fee is refunded after the order is placed. The delivery time of small samples is 1-3 days.
7: What's your minimum order quantity?
Tile & cut-to-size is usually 30 square meters. The minimum order for countertops is 10
Other items depend on the situation. For example, furniture can be ordered at A minimum of 30 pieces, mosaics can be 20 square meters, etc. The regular size is unlimited
8: How do I know the quality?
We will send the order update and product pictures to you for your own review. The QC team consists of 3 people and 5 steps, factory quality inspection/customer inspection/third QC agent inspection. The cost of the first inspection shall be borne by the customer, and the cost of the second inspection shall be borne by the factory
9: What are your terms of payment?
Payment 30% deposit after contact signed,balance to pay after B/L copy within 7 working days, or negotiate.
10: What is your production cycle?
Timely delivery: delivery time: 28~35 days for trial order, 21~28 days for repeat order, 5~7 days for sample