Q: Do you provide OEM service?
A: OEM is welcome, From the concept to finished goods, we do all (design, prototype reviewing, tooling and production) in the
factory.
Q: I like your products. How can I get some samples from you?
A: We can offer you 1 free sample, while you should pay for the shipping and handling charge. In case, if you need a wide range of samples, we might charge you an additional small fee for the extra samples.
Q: What is your minimum order quantity (MOQ)?
A: The MOQ is from 1 to 1000 pcs. For different products, its MOQ also is difference. You can visit the website product details or
contact our sales person to inquire.
Q: I don't have the drawing, can you design it for me?
A: Yes, you can send your ideas and suggestions of the design you want.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. Or 15-20 days if the goods are not in stock, it is according to quantity.
Q: What is your product warranty?
A: We guarantee the products customers receive are qualified.If there are any broken parts, please send us some detailed photos by email, and we will send you the replacement parts according to actual conditions.
Q: What is your payment term?
A: We accept T/T, L/C, Western Union. T/T 30% deposit before shipment.