Q1: What is your MOQ? A: We accepts 1 unit as trial order.

Q2: What are your payment methods? A: Normally is T/T 30% deposit, and 70% balance before delivery. Of course, we also accept other kinds of payment methods, Paypal, Money gram, Western Union, L/C and so on according to your order and local place's situation. Please contact us for more details.

Q3: What is the delivery time? A: The direct-sale order usually will be sent within 5-10 days after the payment; The wholesale order usually takes about 15-30 days after receipt of your deposit.

Q4: How about customizaton? A: ODM/OEM will be accepted by our company. Please contact us for more details.

Q5: Where is your factory located? How can I visit there? A: Our factory, one is located in Baiyun district, Guagnzhou, Guagndong; The other is located in Xingning District, Naning, Guangxi. You can fly to the nearest airport directly, and then we will pick you up.

Q6: How about the import tax? A: We do not be responsible for your country's customs duty or import tax. The customs usually collect the import tax according to the value of the machine, we will only declare the machine's value on the shipping invoice; Machine value is the value which don't include shipping cost, not the full amount you paid for the order.

Q7: How fast I can get my orders when the order send out? A: The Direct-sale order most of countries will be sent by air express, usually takes 7-15 days for arrival; but Russia and other remote countries or areas usually take 20-30 days; The Wholesale order will be send by sea, usually take 25-45 days for arrival.

Q8: What is your Warranty? A: 1. if there were quality issue confirm by us in one year after the invoice date, then we will provide the spare parts free, and international freight cost will also be prepaid; 2. if out of one year and in two years after the invoice date , we will provide the spare parts free, but customer need pay for the international freight cost.