1.Q:Does your products meet related standard? What certificates you have got? A:Yes,all of our prcducts have passed related grade approval.
2.Q:Can you provide sarmple for test?How about the sample cost? ls it refundable?
A:We are willirg to provide free samples to customer test.Some samples can be free,and also some samples need to charge,but the sample fee is refundable when order placed.
3.Q:Is the OEM/ODM Service available?
A: 1)We can print your logo and brand name on the products.
2)We accept customized packaging as per your requirements.
3)We can provide ODM salution for our customers.
4.Q:Do you have Amazon shipping experience?
A:We have many clients are from amazon,and we can ship to your amazon warehouse directly.
5.Q:What's your MOQ?
A:Our MOQ usually ccmes to 1000 pcs,but vwe accept the small order quantity for test.
6.Q:Can I visit your factory?
A:Welcome to visit our factory,and we willshow you our professional production process, and hcping we can have a long cooperation vwith you.
7.Q:How do l know if you ship out my order?
A:The tracking number(DHL,UPS,FedEx,TNT,EMS etc.)or Air Waybill or B/L by Sea will be sent to you as soon as your goods are shipped out,we also follow up the delivery and keep you informed.The helpful after service is provided-We support what vre sell.
8.Q:What's your sample time?What's your delivery time?
A:3 days for sample,and 10-15 days for mass production.It's depends on the quantity.