FAQ
Q1:Why do you need a gimbal?
A:Video has taken the marketing world by storm. A good video can tell a consistent and compelling story can bring far greater recognition and visibility for you. If you want to make a good and smooth video, then you need a gimbal. Gimbal is a must-have equipment to offer solutions to meet your video shots demand.
Q2:Why do you need a AFI gimbal?
A:You make the right choice when you choose AFI gimbal. We don’t claim to be the best gimbal. But we are proud of AFI’s unique design and outstanding features.
Q3:What can AFI do to your business?
A:More customers! More clients! More business!
Through our products andservices you will find ways to:
(1) Bring new brand and new products to your market
(2) Bring more inbound enquiries to your online/offline shops
(3) Separate you from your competition.
Q4:Is the packing safe for transportation?
A:AFI has in-door QC test room. All AFI products packings are tested and passed by transport simulation vibration testing machine. We assure safe packing before delivery.
Q5:Warranty Period?
A:AFI guarantees that, under the certain conditions during the warranty period, starting from the date product is purchased, warranty service will be provided. Battery-3 months, Motor-12 months, gimbal body-12 months.
Q6:Quality Assurance?
A:AFI factory has ISO9001:2015 Quality Management System Certificate.
All AFI products are 100% Inspected and Tested, such as function test,stability test, aging test and so on.
Q7:Certificates-CE, RoHS, FCC, CNAS,Transportation Reports?
A:AFI has applied for CE, RoHS, FCC, CNAS certificates. AFI battery has the necessary docs for transportation such as MSDS, UN38.3, drop test reports.
Q8:How quick can you deliver?
A:AFI usually has advancing stock. The delivery time will be in 1-2 days upon full payment. Fast delivery is our seeking.
Q9:Do you accept OEM/ODM order?
A:Welcome to get your customized requirement. We will arrange for experienced engineer to communicate with your to help you to realize your idea or plan into a real product.
Q10:Do you offer free sample?
A:We trust you may need a sample to test the quality, to show to your partner. We treat every client fairly with the reasonable sample cost and freight cost prepaid.