Q | Are you trade or manufacturer? | ||||||
A | We are a factory with an international sales company specialized in support for global distributors. | ||||||
Q | Can you provide instant technical consulting services? | ||||||
A | We are able to discuss technical details and offer suggestions over the phone in English. You can get the answers in minutes, instead of days. | ||||||
Q | What's the difference between Ready-To-Ship and Customized products? | ||||||
A | Some of RTS standard products are in stock and ready to ship in 2-3 days. We can also quick design and make the drawings for customer requirements, then begin the production. | ||||||
Q | What is the payment terms? | ||||||
A | We accept Alibaba Trade Assurance Order, also can T/T and L/C. | ||||||
Q | How to choose the shipment way? | ||||||
A | It is according to the order quantity, delivery time, costs and customs policy etc. (Or decide by customers) | ||||||
Q | How about the after-sales service? | ||||||
A | Fast after-sales support. Our products have a one-year warranty and free permanent consulting services. |