Q1:Are you factory?
A1:Yes, our factory is located in Linyi City,Shandong Provinve,which is the largest plantation area in China. So we can supply the products with the most competitive price than others in the market.
SAMPLE POLICIES:
Q2:How can we get a sample?
A2: It will be ready for 7-15 days. The sample will be sent you by express, you can use our own express acount or prepay for us if you don't have an account. Or we can make samples and take detailed pictures or videos for you,this is a economy method for both of us.
Q3:Is Sample fee refundable?
A3:Actually it depends on the products. For low value products, we will provide free samples. But for some high value samples it need sample cost and freight cost. Please confirm that all sample cost can be refunded after bulk order placed.
Q4:How long will it take to make the sample?
A4:Usually sample will be finished in 7-10days after your payment.
PRODUCTION:
Q5:What is about your MOQ?
A5:Our MOQ is usually 500pcs for large baskets and 1000pcs for small baskets.
Q6:Can you do OEM?
A6:Yes, we can customize size, color, material and even weaving method based on your requirements. Custom design is warmly welcome.
Q7:What is the standard production time for each other?
A7:What is about the production time?
Usually 30-45 days depend on different order quantities. In peak season, lead time can be 45-60 days.
Q8: Can you make customer's own brand name?
A8:We can provide hang tags, labels or cover in your own design & logo.
Q9:Are you able to provide custom packaging?
Q9:Yes. Goods are packaged with standard export carton box or as your requirement.
Q10:How do you handle with quality problems?
A10:We have 30 years'experience and prefessional quality control team and check itmes one by one carefully before shipment.
SHIPMENT:
Which shipping methods could I choose?
We normally provide our customers FOB price in USD. Door-to-Door (Ship to your shop's address) or CIF price can be provided at customer's request. Shipping port is Qingdao, which is 3 hours from our factory
PAYMENT:
What are your payment terms?
For small order value (<$2000), please pay us 100% in advance. For higher order value, we accept 30% deposit and balance T/T against copy of Bill of Lading or L/C at sight.