We also accept & process small orders to fulfill the requirements of our Valued Customers.
Very easy and simple ordering system. Just contact us with any contact medium.
We're always awake to hear our customer after the sale. So, just place an order without any fear.
We've experience and capabilities needed to help customers reduce their time to market. Let's prove us to be your trusted OEM Partner
We are also experienced and capable to design and build our customers requirement. Just get our ODM Services.
We are very dedicated to manufacture error free instruments and to deliver in committed time.
At Surgical State, we've qualified team of R&D to develop new instruments or services, or improve existing services or instruments. So, Just write us for your requirements and we are ready to work for you.
FREQUENTLY ASKED QUESTIONS
Q: What are the production lines of Surgical State?
A: We manufacture Surgical, Dental, Beauty, Neuro-Surgery, Eye, Nose and throat instruments, much more of general surgery instruments.
Q: How can I order instruments?
A: You can order directly via Alibaba platform or visiting our website/Alibaba mini-site to place orders.
Q: Do you offer OEM, ODM Services?
A: Yes. We are also offering OEM, ODM services.
Q: What type of Stainless Steel you used to manufacture instruments?
A: We used High Quality Stainless Steel which is medically approved grades to manufacture surgical and dental instruments.
Q: Is there any Warranty of instruments?
A: Yes. Our general instruments cover 2 years of warranty and we also give replacement to our defective instruments aroused by our workmanship. Only customer has to pay the shipping cost.
Q: Do you offer Sample Instruments for Evaluation?
A: Yes. We offer free samples for evaluation before shipment. Only customer has to pay the shipping cost.
Q: How do you ship the instruments?
A: Shipping is totally depends upon customer preferences. Normally we use international courier services like, DHL, Fedex, UPS, TNT, and EMS to ship the instruments.
Q: How can I get tracking number of shipment?
A: Generally we provide tracking number on the very next working day of shipment or as soon as possible.
Q: Do you provide After-Sale Services?
A: Yes. We provide supreme after-sale service to satisfy our valuable customers. We’re always available to sort out any query of our customers.
Q: What are your payment terms and how do you accept payments?
A: We accept 100% payment in advance for the orders which are less than 1000 USD. For orders more than 1000 USD we negotiate on advance payment. Normally we receive Payment through T/T (Bank Transfer in our Company Account).