1. Can you produce according to the samples or drawings?
Yes, we can produce by your samples or technical drawings. We can build the new tooling molds for you.
2. What is your terms of payment?
Usually, we accept T/T, L/C, PayPal. For regular orders, Terms of payment 30% deposit, full payment before shipment.
3. What is the lead time?
It usually takes 35 to 45 days after sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
4. What packaging options can we choose?
Polybag, hangtag, tie card, blister card, header card, color box etc. It's based on your requests.
5. What is your terms of packing?
Generally, we pack our goods in neutral cartons. If is fragile we will make wooden frame and we also can according to your
requirements.
6. What is your terms of delivery?
We accept EXW,FOB,DDP etc. You can choose the one which is the most convenient or cost effective for you.
7. How to solve the quality problems after sales?
Take photos and videos of the problems and send to us. We will make a satisfied solution for you within 24 hours after
confirming the problems.
8. Do you have any MOQ limit for order?
MOQ 2000pcs for custom item, MOQ 200pcs for stock item, 1pc for sample checking is available.
9. Is it okay to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
10. Are you a manufacturer or trading company?
We have own factory. Welcome to visit our factory at anytime.