Q1: Are you a factory or a trading company?
A1: We are a trading company specializing in providing ODM and OEM services such as T-shirts, underwear, tanktops, socks, etc. to overseas customers. We have close cooperation with many domestic high-quality factories, and we can provide you with quality-guaranteed prices that are value-for-money.
Q2: What is the minimum order quantity for customized samples?
A2: Our minimum order quantity is 1 piece per design. We are happy to customize samples for you to test the quality before ordering.
Q3: What is your sample policy?
A3: For customized samples, we will charge a sample fee, but when the bulk order exceeds a certain quantity, we will refund the sample fee.
Q4: What is the minimum order quantity after sample confirmation?
A4: The MOQ of each product may be different, you can check the product details or contact customer service directly.
Q5: How to print? Can I use my own brand or logo on your products?
A5: Silk screen, embroidery, hot stamping, digital direct printing, luminous, thermal transfer, woven labels, etc. We can find services for you. Of course, the MOQ of each printing method is different, you can consult customer service. Yes, you can use the brand logos and patterns provided by yourself. We are very happy to be your long-term OEM manufacturer in China.
Q6: What is your delivery time?
A6: The sample is generally 10-15 days after payment. For custom orders, it depends on the product and quantity.
Q7: How to ensure the quality? Carry out a comprehensive quality test before shipment, we will send photos for your confirmation
A7: Perform a comprehensive quality test before shipment, and we will send photos for your confirmation
Q8: What are your payment terms?
A8: If the order is small, we only accept 100% T/T. If the amount is large, you can pay a certain percentage of the deposit first, and then pay the balance as a condition of the bill of lading. Please contact customer service for details
Q9: Which payment method can you accept?
A9: T/T, L/C, D/P, D/A, MoneyGram, credit card, Western Union
Q10: How can I believe that you will send the goods to me after payment?
A10: First of all, Alibaba has a trade guarantee plan; more importantly, integrity and stability are our cooperation philosophy