Inkfa Small Vinyl Digital Textile Jet Fabric Printer Sublimation Printer Machines Paper Printing Machine Digital Printer
Sublimation Printing Equipment Printer Paper Printing Machine
We have 8 years of rich experience in textile printing industry,strong after sales team for the machine ,20 professional technicians do after-sales service support work for customers.we have attened many famous international exibitions like SDPE& DPTC 2017 ScreenPrinting & Industrial Inkjet Printing Expo China 2017
DigitalTextile & Personal Tailor Clothing Expo 2017,TPF DIGITAL PRINTING Shanghai International Digital Industry Fair 2017 ect .We will have many chances to meet in the future international exhibitions.
Pre-Sales Service
♥ Inquiry and consulting support online.
♥ Sample testing support at working time.
♥ View our factory when customer come to China
After-Sales Service
♥ Training how to install the machine, training how to use the machine online. If customer order at least 1 set machine from us ,you can send technicians to our company for free training.,to enhance the abilities of operating printer and improve the problems solving competence.We will provide free live and eat.
♥ If customer needs the technician go abroad to service. Our engineers available to service machinery overseas.But customer need to pay the technician's travel expenses.
♥ We supply 12 months free warranty for the machine,to ensure the machine normal operation and reduce maintenance cost .If some parts are damaged unartificial within 1 year,we will prepare for free,customer just need to pay for the express fee (print head and consumable parts are not included.)
(1) 7 Days free technical training
(2) 1 Years warranty, lifelong maintain
(3) English user manual
(4) Online support with english speaking
(5) On-site maintain if required
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q: How to pay? Can I use credit card?
A:You may use the following methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment.
Q: How can I know if it is paid successfully?
A: We will send you a payment confirmation email upon receiving your payment
Q: How long can I receive the products?
A: Generally speaking, we will take 1 or 2 days to prepare the order. If the time is long, we will let you know as soon as possible. In case of stock, we will ship the goods 5-10. If the stock is not enough, we will ship the goods in 15-20 days, depending on the quantity.
Q: How to obtain the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, hereby please keep on checking your email.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if any part is faulty, our company will give you replacing parts for free and help you to change the faulty parts,nozzle and ink type parts except.
When the warranty expired, our company will still give you technician support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sale service to you as long as you use our printer. Especially, you can gain the lifelong Warranty for your large format digital inkjet printer with continuously ink order.
- Step 1Find your interested products by search keywords
- Step 2Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
- Step 3After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
- Step 4Set up meeting with the Chinese supplier without language barrier