Q: What's your trading terms?A EXW . FOB. CNF , CIF, DDU
Q: What's your Payment Terms ?
A: T/T 30% deposit , 70% balance paid against Bill of Lading.
Q: How about lead time ?
A: Normally in 7-15 days and 15-35 days for peak time
Q: Is sample avaiable ?
A Sample is available for stock , Samples can be ready in 7-15 days once payment received.
and we will charge the sample and shipping cost for sample.
Q:Will you install rack for clients ?
A: Usually we will provide online install guide or by vedio, also we will send experience install people
For big project if that is necessary, which can be discussed during our talk.
Q:How about New Products ( Never produce before ) ?
A:New tooling is acceptable, but we will charges the cost before the first order, and the cost will be partially
or fully refunded after certain quantity of orders.