About Shipment and Payment
● Please do provide us your Full Postal Address, Zip Code, Receipt Name and Phone Number when you place the order. We are not able to proceed with the order without above mentioned information in bold.
● We will calculate the shipping fee and complete the trade assurance order contract in 2 days. If you don’t appoint your preferred courier post, we will ship out the goods by our cooperative courier post. Usually we will ship by EMS. If the product is with Li-Ion battery, we will ship by FedEx. If you would like to ship the goods by your courier post account, please leave us the information and we will follow your instruction.
● After we provide you the shipping fee information, please do check the Alibaba system or email to confirm the order and then make the payment. We will ship out the goods upon receipt of the agreed full payment.
● We cannot promise you the shipping time, as there are many factors out of our control in the transportation, hope you could kindly understand. Normally it will take around 4-7 days by EMS, 3-5 days by FedEx.
● Buyer will be responsible for any taxes customs and any other charges generated in the buyer's country / custom.
● Please log on and click on the confirm receipt button when parcel is received.
● If you have not received your shipment within 10 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
About Feedback
● Your satisfaction and positive feedback will be our best return for serving you. If you feel satisfied with our products and services, please leave us your positive feedback. Your feedback will be highly appreciated and will help us to serve you better.