Q: Accpt mall orders?
A: Yes. Feel free to contact us . 1 pair accepted, and 3000 pairs/design for OEM/ODM.
Q: Can you do OEM for me?
A: We accept all OEM orders, just contact us and give me your design. We will offer you a reasonable price and make samples for you ASAP.
Q: What's your payment terms ?
A: Alibaba Trade Assurance, T/T, Western Union, Moneygram, Paypal , L/C. By T/T,LC AT SIGHT, 30% deposit in advance, balance 70% before shipment.
Q: How long is your production lead time?
A:It depends on product and order qty. Normally, it takes us 15 days for an order with MOQ qty.
Q: When can I get the quotation ?
A: We usually quote you within 12 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we could regard your inquiry priority.
Q: Can you lower the shipping cost ?
A: We will always choose the cheapest and safest courier when calculating the shipping cost for you. Although we have partnership with shipping companies ,we can''t keep lowering the cost since it''s not us who take the money. If you think it''s expensive for you. you can always make your own choice.
Q: Return Policy
A: If you want to exchange the items received, you must contact us within 7 days upon receipt of the items. The items returned should be kept in their original status and you should pay the additional shipping fees incurred.