1. How could I buy products? Please send required product details via e-mail. Then a reasonable quotation as request would be provided.
2. How long could I get reply of my inquiry? You will get a reply within 24 hours.
3. What terms of payments you offer? Payment should be in USD or RMB on the basis of exchanging rate. Payment of T/T, Western Union, Paypal, cash etc.would be
accepted.
4. How to apply refund? Once the PI has been confirmed and ordered goods are ready, a refund will not be avaiable for a canceled order. But a refund
would
back to you in time if we could not offer the products required, due to the shortage or unavailability.
5. What kind of transportation methods you offer? For samll package, delivery by DHL, UPS,Fedex, TNT. For large package, by air or sea will be better. And freight with buyers'
prior delivery would be confrimed.
6. When goods can be delivered? After we received money within 3 days
7.Is it the bulk ink can use with TIJ with chip?
Yes, it is, if you have chip with the ink cartridges, it can use the bulk ink.
8.If the ink cartridges is broken, can i can change the ink cartridges to use the rest of bulk ink?
Yes it is, when change the tube of the ink cartridges, it can continue to use the rest of bulk ink.
9.If I buy your machine, I have to choose half / one inch or I can get the optional to change half to one inch like your video ?
if you buy our machine, no need to choose half inch and one inch, it can choose the type in the software and change the ink cartridges, that is ok.
10.What kind of ink can I use for?
It can use with one inch, half inch ink cartridges, solvent based, water based ink cartridges.
11.If I buy the bulk ink, can I use out of all the ink in the bag?
It can use out of about 98% ink in the bag.
12.Can i use any ink cartridges to replace in the bulk ink?
It can use any ink cartridges with the bulk ink, but it need to proper.
13.Can I refill the bulk ink many times?
It can refill the bulk ink,but it need to have a professional machine to refill, and can't refill so many times, otherwise the printing quality is not good.
14. It is the bulk ink will leak the ink?
No, of course not. The package is good