1. Why choose us?
1-1 ISO 9001&140001 certified 7 years history TUV, ETL, FCC, DLC, Atex, SAA, C-TICK, CE, ROHS, LM79, TM21;
1-2 Design Patent &New Practical;
1-3 Patent 1 PhD chief engineer, 3 electronics engineers, 2 structural engineers;
1-4 Every Year 4 New Products are launched;
1-5 Main market: Northern Europe(46.00%), Western Europe(83.00%), Southern Europe(63.00%), Eastern Europe(76.00%), Eastern Asia(66.00%);
1-6 Our aim is to "Bring values to customer, grow up together with suppliers, cultivate employees, and share social responsibilities" .
2. Do you have any MOQ?
A: Low MOQ, 1pc for sample checking is available
3. Can I have a sample order for checking?
A: Yes, sample is available. Mixed samples are acceptable as well.
4. What about the lead time?
A: 1. Sample: 3-5 days. 2. Mass production time: 15-20 days for order quantity more than 500pcs.
The actual delivery time depends on order quantity and production plan.
5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days. Airline and sea shipping also optional.
6. How to proceed an order for LED light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
7. Is it OK to print my logo on the light product?
A: Yes. Kindly inform us formally before our production and confirm the design firstly based on our sample.
8. Do you offer guarantee for the light?
A: Yes, we offer 3- 5 years warranty to our products.
9. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call
according to real situation.
For more products, please click below link to our home page. https://unicornlite.en.alibaba.com/