1. When can I get the quotation?
If any items get your interest, please send feedback to our email or chat on trade manager. We usually quote within 24 hours after get your inquiry. If you are having a very urgent project that needs our quick response, please call us or tell us in your email so that we will regard your inquiry a priority.
2. How can I get a sample for quality check?
After price confirmation, you can require samples to check our quality.
If you need samples, we will charge the sample cost. But the sample cost can be refunded after order confirmation if the quantity reach 100pcs.
3. Can you provide OEM or ODM service?
Yes, we do provide OEM and ODM services if required.
4. What’s the lead time?
It's around 7-15 days for sample order, and 15-45 days for bulk order depending on the order quantity.
5. What shipping method do you use?
A. By express: such as DHL, UPS, FEDEX, TNT, EMS etc.
B. By sea freight.
C. By air freight.
D. Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange the delivery to them.
6. What is the terms of delivery?
We accept EXW, FOB, CNF, CIF, etc. You could choose one of the most convenient and cost effective one for you.