1. For all your inquires about products, we will reply you in detail within 12 hours.
2. We have a good translation, enthusiastic sales team who can speak fluently in English language.
3. We offer OEM services that can print your own logo on product, also can customize retail box packing, etc.
4. We have a team of very experienced R&D engineers, who have strong ability to handle ODM projects.
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As you want, we can make things better!
OEM and ODM plush toys for you!
Inner packing: 1PC/ Poly bag, or group packing
Outer packing: Carton, or as client's request
About the price:
Q1: Do you have a competitive price?
A1: Of course, we have own factory so we can offer the competitive price and you are always welcome to visit our factory.
Q2. How can I get the discount?
A2: The discount is depends on the quantity of your order. High quantity will get a lower price. Meanwhile Delivery time, material and graft can also make the price different.
About the quality:
Q1: How do you control the quality?
A1: Our factory has more then ten years experiences of production and manufacture. And all of our workers have over 10 years experiences in plush toys. And the finish products will be checked one by one to make sure all of them are qualified enough.
Q2: How can I do if I receive the bad quality goods?
A2: Please contact with us immediately after you receive your order, make pictures with numbers and details, so we can refund the cost or deliver the qualified products as soon as possible.
About the MOQ:
Q1: What is your MOQ?
A1: To our old customers, there is no MOQ. 10 PCS, 100 PCS… IS OK.
If you are a professional purchaser or specialize, we can do very small quantity for you. 500 pcs or 1000 pcs. We hope there will be a bigger one after that. Then there will not be MOQ to you.
About the delivery Time:
Q1. What is the delivery Time?
A1: Usually it is 7-15 work days according to your quantity.Your urgent order is acceptable, 10-30 days is ok. But you may pay more money.Welcome to visit our factory !
About our main market:
Q1: What is your main market?
A1: Our main customers are from USA, Australia and other countries.