Q. What is your MOQ?
For both OEM and ODM orders, the MOQ starts from 100 pcs.
Q. What is your warranty period?
Our warranty period is 12 months. Customers have to ship back the defected products prepaid by express. After we received the
defective goods, we will finish the repairing within 7 days and return to you under our cost.
Q. How can I get sample?
We offer free samples for our regular clients. For new clients, sample fee is needed and we will refund the sample fee after you place the bulk order.
Q. What is the delivery time for samples?
We need 3-4 days for normal samples, 4-6 days or more will if the sample requires OEM, and then will be sent via express and arrive in 15 days.
Q. Which payment method is recommended?
For the sample order, we can accept Western Union, TT and so on. But for the bulk order, we prefer to paid by T/T ( 30% deposit in advance, balance 70% before shipment ) or Alibaba Trade Assurance.
Q. What is the delivery time for orders?
Usually 30-45 days after receive the deposit.