Q1:What is your company's payment method?
A1:We accept 4 payment methods: L/C, T/T, Credit card, X-Transfer .We aslo support Alibaba Online Trade Assurance Order.
Q2:What are your main products?
Haifeier focused on high-quality refrigeration equipment and overall kitchen equipment such as one-stop service.Products mainly include supermarket display refrigerators, overall kitchen equipment, barbecue equipment, western dessert equipment, food machinery equipment, etc.
Q3:What is your MOQ?
A3:Our MOQ is 1 Sets.
Q4:Can i order samples for your product and how can we get a quotation?
A4:Yes, we welcome to order samples to check the quality. One sample or multiple mixed samples are acceptable, the customer must pay the sample fee and shipping fee.
We can make a quotation based on customer demand products.
Q5:How about your packaging? Can you offer OEM packaging?
A5:Our packaging is standard wooden case package or plywood wood packaging, can be customized according to customer requirements.
Yes, OEM packing alsowelcomed.
Q6: What is the delivery time?
A6:Some of our products are in stock. Most of production time is about 15-25 days after payment with one container.
Q7:What is the shipping cost of the product?
This will depend on the size of your shipment and the method of shipping. ,by air or by sea, destination port, we will caculate a favorable shipping cost for you.
Q8: How about your after sales-service?
A8: 1.Warranty: 1 Year.
2.Maintenance policy: If there is defective in warranty, please collect them together and send pictures
to us,we will offer technical supports and spare parts according to the condition, and to discuss how to
bear the cost(freight).
Welcome to visit our factory any time. Please feel free to contact us!