1.Do you supply samples? Yes, blank samples is free of charge, you only need pay the postage.
2.What is the normal lead time ?
Usually, we have in stock, will shipping for you as soon as paid, or 1-2 days after confirm your payment. A. For OEM products, the delivery time is 35-45 work days after we receive your deposit.
3.Can we combine different type of products in one container in our first order? Yes, you can. The quantity of each ordered item should reach our MOQ.
4.What is your shipping way? We will help you to choose the best shipping way according to your detailed requirements.
5. How to get a precise quotation? Please supply the quantity + bottle color + dropper or cap type + logo & surface painting Or offer your picture of bottle for us reference. Such as, 6000pcs x 3ml bottle + tamper evident childproof cap + long thin tip
6.How do you control the quality? After sample quality approved. QC team will regular and irregular sampling quality inspection to ensure the quality of the production line. Before loading, QC team will randomly draw samples for various quality test.
7.If any quality problem, how can you settles it for us? Your satisfaction is our priority and highly considered. If you have any questions or problem, please feel free to let us know. Any breakage or defect products was found, please take multiple detailed pictures from original goods package. All the claims must be presented within 7 work days after discharging from the container. We will compensate your loss. Only if the products were identified to be inferiors.