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1. Are you a tactory or a trading company?

Answer. We are a factory. located in Zone A. Tangtou Third Industial Park, Shiyan Street Baoan District. Shenzhen.

2. Can 1 request samples before placing an order?

Answer. Yes, we welcome sample orders to test and check the qualily, mixed samples are acceptabe.

3. Can 1 mix models and colors?

Answer. Yes, of course, moxed orders or colors are acceptable. You can leave us a message and tell us what model and color you might need. But if you want to buy a dfferent model. please contact us.

4. What is the minimum order quantity tor OEM?

Answer. Usully 100 pleces can accept the 1-color logo pnnted logo on the product and the logo sticker on the packag ng box.1000 pleces can accept the customized packaging box. the additional cost depends on dfterent models. Custom logo/packaging/Bluetooth name/color. Please contact us tor details.

5. Are there any discounts ftor bulk orders?

Answer. Yes, bulk orders are welcome. We are happy to provide you with better price discounts based on your order quanty.

6. What kind of transportation service will you use for my goods?

Answer: We use DHL, Fedex, UPS, TNT, EMS as the products our customers like.

7. How does your factory conduct quality control?

Answer. Qulity is the top prionty. The QC department has prolessional qualty assurance experts, and ataches great importance to quality control from the beginning to the end. Our factory has obtained Rohs, hd-mi, SGS, CE FECC,IS09001: 2008 cricatin, etc.

8. How will your company deal with defective items?

A: For all our produts, we provide a 12 month warranty. During this period, we will take full responsibity for any problems. You can retum the goods at any time. and then we will help you-fesend all defecfve goods or The money paid.