Q: Are you a manufacturer or trading company? A:Shenzhen Hokin Industrial Co., LTD is a professional manufacturer of industrial and
professional manual tools in China.
Q:What is your payment terms?
A:Our usual payment is 30% TT in advance ,70% TT before shipment (the bill of landing).For
small quantity, we also accept Paypal and some other ways can also be done after discussion.
Q:Can I buy samples or small orders first and the sample fee refundable?
A:Definitely, we accept samples and small orders especially for new customers and the samples
fee will be refundable when your order is confirmed.
Q:How soon will the order be delivered?
A:The delivery time depends on the quantity u ordered, generally about 15-45 days after
deposit of payment.
Q:What is the quality of your products?
A:Quality is the life of our enterprise.As a factory, we can control all processes of production
100% and every single product will be tested qualified before shhipping.
Q:How long is the warranty of ur products?
A:Our warranty period is usually one year, but the warranty period can be extended after
discussion and agreement.